Shipping policy

  • BUSY BLACK FRIDAY CYBER SALE AND HOLIDAY SEASON PERIOD! Handling and packing times within 5-10 business days in busy periods.   
  • Next day dispatch in normal calendar periods.
  • Please note that Australia Post are currently experiencing delays due to the large number of parcels being sent. While some parcels may arrive quickly, others are taking longer, Real St has no control over this. Please see below options for Australia Post estimate shipping times.
  • Shipping times listed are estimates only and are subject to change due to factors beyond our control.
  • Delays may occur both in processing and delivery over holiday and/or promotional periods.
    METHOD COST TIME SERVICE
    Standard (Australia) $10.00 or FREE over $99

    During busy periods, handling and packing times within 5-10 business days.

    Australia Post road delays, 3-20 Business Days

    		 Australia Post
    Express (Australia)
    $15.00 or
    $5 over $99
    During busy periods, handling and packing times within 5-10 business days.

    3-5 Business Days

    Australia Post
    New Zealand
    $15.00 or FREE over $240

    During busy periods, handling and packing times within 5-10 business days.

    2-4 Business Days

    DHL Express


      ADDITIONAL SHIPPING INFORMATION

      General AUSTRALIA Shipping Information

      • Shipping time may vary according to Australia Post time frames and zones, and does not include our order processing time.
      • Orders are processed Monday to Friday (excluding public holidays).
      • Shipment confirmation will be sent to your email once your order has been dispatched.


      General INTERNATIONAL Shipping Information

      • ALL International orders may be subject to customs inspections and import taxes unique to your country, based on items being over a certain value set by your local authority.
      • This is not within our control and Real St is not responsible for paying these taxes. We advise contacting your local customs office to find out if/and how much these taxes may be. For NZ customers, you can calculate your estimated Customs charges here: https://www.customs.govt.nz/personal/duty-and-gst/whats-my-duty-estimator
      • We can not mark your package as a "sample" or "gift" to avoid these taxes. Honesty is our policy.


      Trouble Shooting Your Australian Order Delivery